Terms of Service
This is an Agreement between you and trendHERO Ltd. (Registration No. 386427), having registered address at 3A Hudson Drive, Bodden Town, Cayman Islands, (“trendHERO”, “trendhero.io”, "we", "us" or "our") that describes the Terms of Service (“Terms”) with respect to your access to and use of content, reports, documents, products, and online services (referred to collectively as the “Services”) we make available through https://trendhero.io (the "Website", “Our site”, “Service”, “Site”). Please take the time to read the Agreement carefully as it governs your use of the Site and Services.
By using our Website, including but not limited to signing in trendHERO service, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. Installing the code on your site with the further collection of subscribers is a confirmation of the fact that you assume the responsibility for all actions on the Website and the consequences of using the trendHERO service associated with the work of its scripts and functions within the framework of your site. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.
The last update to our Terms of Service was posted on 8 September 2025.
General Terms
Governing Law; Jurisdiction. These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of the Cayman Islands, without regard to conflict-of-laws rules. You and trendHERO irrevocably submit to the exclusive jurisdictionand venue of the courts of the Cayman Islands.
Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.
Precedence. If any content on our website conflicts with these Terms, these Terms control.
No Waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
Survival. Any provisions that by their nature should survive termination (including, without limitation, payment obligations, disclaimers, limitations of liability, and dispute-resolution terms) will survive termination.
trendHERO provides you with a limited, non-exclusive, non-transferable, personal and non- assignable permission to use the Site. Accordingly, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose. You must not obscure, alter, remove or delete any copyright or other proprietary notices contained in the Services. You will not copy, modify, adapt, translate or otherwise create derivative works of any of the Services obtained from the Site. You warrant that you will not attempt or assist others to attempt or actually reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the software. You agree to comply with all applicable laws and regulations in your use of and access to the Site and Services.
What are the basics of using trendHERO Products?
You may be required to sign up for an account, and select a password and username (“trendHERO User ID”). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your trendHERO User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.
Permitted Use. You may use the Services for your internal business purposes and, if you are an agency, to provide services to your clients, provided that (i) you remain responsible for all client use, (ii) your client terms include obligations at least as protective as these Terms, and (iii) you do not resell, sublicense, or grant clients independent access to the Services. You must comply with all applicable laws. If any applicable law prohibits your use, you are not authorized to use the Services. You are solely responsible for your compliance and for any content, data, or emails you send through the Services.
You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.
By registering on the Website you agree to receive emails, including but not limited to: newsletter, product updates, opportunities. You will be able to unsubscribe from each group. Email Sending via Gmail
If you connect a Google account, trendHERO may send email from your Gmail account using the Gmail API “send” scope, solely when you initiate or authorize the action in the Service. You are responsible for the content of messages sent from your account and for complying with applicable laws (including anti-spam/marketing laws). trendHERO does not access or read your mailbox contents and does not use Gmail data for advertising.
Prohibited Use
You may not use the Service to send unsolicited or bulk email that violates applicable law, to mislead recipients, to spoof identities, or to infringe third-party rights. We may suspend or terminate access for suspected abuse.
Unsubscribes
Where legally required, you must honor unsubscribe/opt-out requests and configure your messages accordingly.
Payment for services
Payment Confirmation. When a payment is successfully processed and recorded in your account, the corresponding Service period is activated. This serves as confirmation that the digital service for that period has been delivered. This does not affect your statutory rights. For clarity, fees are non-refundable for partial billing periods (see Cancellations).
Cancellation policy for paying customers
You may cancel your subscription at any time using the same payment method or provider used at purchase. No refunds or credits for partial months or years of service will be made to a customer upon cancellation.
Content
Our online platform is served to produce to search for accounts on social networks that are publicly available. In particular, on-line platform enables you to evaluate the quality of user`s subscribers and thereby distinguish real subscribes from those being automatically and in bad faith generated. After the Services have been provided to you are provided with the report (hereinafter "The Report").
You may use the data/content collected and displayed from your use of the Service solely for informational purposes. You understand and acknowledge that such data/content may not be exhaustive and the analysis of the data/content is based on what third-party data sources provide to trendHERO. The data/content is based on publicly available data/content and trendHERO does not verify the accuracy of data/content provided by such third parties. Any use of the data/content except as specifically described herein is strictly prohibited. In addition, the data/content collected and displayed may require access to third party sites and such third parties may prevent trendHERO from generating such data/content. Furthermore, government regulations and/or compliance with applicable laws may prevent trendHERO from using certain data/content or providing it to you. You agree that you shall evaluate and bear all risks associated with the Services, including any reliance on the accuracy, completeness, or integrity of such Services. By using the Site and Services, you represent and warrant that you have such knowledge and experience in financial and business matters that you are capable of evaluating the merits and risks of the information made available in the Site and Services, and make effective use of the Services provided by trendHERO as an analytical tool. You acknowledge that the Services are made available to you without any warranties of any kind. By using the Services you understand and agree that your use of the Services is at your sole discretion and risk.
You are restricted from using the Service for any other usage, including:
- Use the Services in any way that harms trendHERO, its affiliates, resellers, distributors, customers, service providers and/or suppliers, as determined by trendHERO in its sole discretion;
- Use the Services in any manner that could damage, disable, overburden, or otherwise harm the Services and/or Site or interfere with any other party's use and enjoyment of the Services and/or Site;
- Use the Services in any manner that violates or infringes the rights of any third parties, including without limitation copyright, trademark, patent publicity, or other proprietary rights;
- Assign, syndicate, resell or otherwise transfer or make available information obtained via the Service to third parties (unless you have specific written agreement with trendHERO for this).
YOU ACKNOWLEDGE AND AGREE THAT IN CASE WE DETECT MULTIPLE ACCOUNTS OR/AND PROMOTION PLANS ESTABLISHED FOR ONE PERSON, WE AT OUR SOLE DISCRETION MAY, WITHOUT WARNING AND REFUND, TERMINATE SUCH MULTIPLE ACCOUNTS OR/AND PROMOTION PLANS.
Legal Compliance
You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. trendHERO reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.
Intellectual Property
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.
Third-Party Services & Links
Use of Third-Party Services. Certain features of the Service rely on third-party services and platforms (collectively, “Third-Party Services”), including Google’s Gmail API, cloud hosting providers, analytics, and payment processors. Your use of any Third-Party Services is subject to their own terms and policies in addition to these Terms.
Google / Gmail API. If you connect a Google account, the Service may send email from your Gmail account using the Gmail API send scope, solely when you initiate or authorize the action in the Service. TrendHero does not access or read your mailbox contents. You are responsible for the content of messages sent from your account and for complying with applicable laws and Google policies.
Data Sharing with Third Parties. To operate the Service, we may share limited personal data with Third-Party Services (for example, to process payments or deliver functionality you request). We do not control and are not responsible for Third-Party Services or how they handle your data; please review their terms and privacy policies. Our use of personal data is described in our Privacy Policy.
Availability; Changes. Third-Party Services are not under our control. We are not responsible for their availability, performance, or acts/omissions. We may modify, suspend, or discontinue any integration at any time without liability, including if a Third-Party Service changes its features, pricing, or policies.
Fees. Third-Party Services may charge their own fees, which are your responsibility unless we expressly state otherwise.
Links. The Service may contain links to third-party sites. Such links are provided for convenience only and do not constitute endorsement, sponsorship, or affiliation. We are not responsible for third-party sites, their content, or their legal documents or privacy practices. You access third-party sites at your own risk.
Disputes; Liability. To the maximum extent permitted by law, TrendHero disclaims all liability arising from or related to Third-Party Services, and you agree that any dispute regarding a Third-Party Service is solely between you and the applicable third party.
Revoking Access. You can revoke TrendHero’s access to your Google account at any time at https://myaccount.google.com/permissions.
If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at support@trendhero.io.